Experienced Virtual Customer Support, Tech Support and Sales Specialist .
With over seven years of experience in Customer Support, I excel in delivering top-notch service through various communication channels such as email, chat, inbound and outbound calls, and ticketing systems. I am... More
Utilized multiple computer systems to access customer accounts, process payments, and update account Assisted customers with product selection and answered questions regarding benefits
Managed all reservations from beginning to end including taking requests for rooms, entering data into the system accurately, and confirming bookings with customers.
Provided customer support for shipping inquiries, price checks, package pick-ups, deliveries and resolved other inquiries Demonstrated ability to multi-task while speaking with customers.