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Cristianyi V.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

Customer service, claim, collections, sales,CRM, and business development expert

I can work as a
  • Virtual Assistant
  • Sales Representative
  • Call Center Agent
Full Time
Dollar icon $960 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Cristianyi is a night Owl and wants to work during America/Santo_Domingo Time

About me

    My main objective is to be able to contribute my knowledge and skills to the growth of those projects of which I am a part, always with the sympathy and determination that characterizes me. I am a customer service... More

Skills

Communication

Google Hangouts
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4 of 5
Zoom
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4 of 5
Skype
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4 of 5
Customer Service & Admin Support

Managed insurance claims, client support, business development, partnerships, and vehicle repair coordination.

Email Support
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5 of 5
Phone Support
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5 of 5
Customer Service
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5 of 5
CRM
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5 of 5

Experience

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2018 - 2019
Opitel
Call Center Collections adjutor

Manage the portfolio of clients in arrears, in order to achieve the greatest amount of recovery for the company.

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2019 - 2019
Hard Rock Hotel and Casino Punta Cana
Waiter

Provide quality service to guests at the restaurant. Serve dishes and drinks. Create a pleasant environment for customers.

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2020 - 2020
Tiraspol Company
Virtual Customer Service

Provide service to Claro Puerto Rico customers, virtually to meet their needs. Personalized customer management. Verification of procedures, protocols, and standards.

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2020 - 2023
Scotia-GBS
Collections Manager

Personalized management of clients in default. Recovery of amounts and profits for the company. Verification of procedures, protocols, and standards.

Certifications & Courses

2014 - 2014
Customer service

A customer service course develops the skills to provide professional support, communicate effectively, solve problems efficiently, and build customer satisfaction through a positive, service-oriented approach.

2014 - 2014
Power Point Manager

A PowerPoint course teaches how to create professional presentations using slides, charts, images, animations, and transitions to communicate ideas clearly and effectively.

2014 - 2014
Office Package Manager

An Office Package course teaches how to use Word, Excel, PowerPoint, and Outlook to create documents, analyze data, build presentations, and improve workplace productivity.

2022 - 2022
Advanced Excel

An Advanced Excel course teaches how to use formulas, PivotTables, charts, data analysis, and automation tools to improve productivity and support better business decisions.

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like Reading, learning new skills, technology, traveling, and helping others.

Tests

Please login to see test result
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