I am a psychologist and technician in commercial management and telemarketing.
I am in psychology and technical in commercial management and telemarketing, currently I am working as a virtual assistant, I have experience in the area of customer service, management of KPI's, management of... More
Thanks to my 7 years of experience in the Call Center area, especially in customer service campaigns, I have developed skills that favor me when performing in any project.
I have more than 7 years of experience in managing corporate and writing projects that have allowed me to perform efficiently in my jobs and in my university career.
Carry out recruitment and selection of administrative, tactical, strategic positions, among others Carry out security studies, validation of personal and work references, home visit.
Lead work teams in achieving objectives, compliance with KPI'S indicators. Perform internal and external customer service and attention, agenda and email management, among others.
Technician in commercial management and telemarketing in contact center in which I learned the entire BPO process, customer service, telemarketing, sales, collections, how to establish a campaign, among others.
Undergraduate in psychology in which both concepts, main founders, currents, among others, are addressed. My thesis was focused on anxiety in a level 5 cheerleading team in Medellín.
In my free time I like to read, learn new skills, watch movies and series, and spend time with my parents. I want to find a job that allows me to meet my goals.
Hire the Best Remote Workers Across Latin America