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Daniela M.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Business Administrator with experience in admin support and project management.

I can work as a
  • Administrative VA
  • Project Coordinator
  • Digital Marketing
Full Time
Dollar icon $1300 /Month

I accept:
    • Payoneer

This profile has not been socially verified yet
Daniela is a morning Bird and wants to work during America/Bogota Time

About me

    "I am a Business Administrator with six years of experience in administrative support, HR operations, and project management. I specialize in data management, customer service, and process optimization. Skilled in... More

Skills

Accounting

Bookkeeping
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Accounting
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Communication

Google Hangouts
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Appear.in
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GotoMeeting
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WebEx
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Loom
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3 of 5
Zoom
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5 of 5
Skype
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4 of 5
Snagit
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Slack
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Other Tools
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5 of 5

Experience

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2023 - 2025
International Organizacion For Migration
Project Assistant, Case Management, Pre-screening

Managed records for 500+ refugees, improving data accuracy by 30%. Coordinated 200+ appointments, boosting adherence by 40%. Reduced errors by 15% and trained staff, enhancing efficiency by 20%.

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2022 - 2023
Solvo Global - Vensure
Human Resources Operations Associate

Implemented 5 HR processes, ensuring success. Improved document processing speed by 50% and efficiency by 20%. Communicated with 15+ multicultural team members, reducing miscommunication by 25%.

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2023 - 2024
BL Community Colombia
Community Growth Strategist and Manager

Founded and grew BLCOL to 900+ Instagram followers and 250 members. Organized events fostering international collaboration. Developed engagement strategies, driving significant community growth.

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2019 - 2022
Teleperformance,Foundever, Webhelp, Suth
Customer Service Representative

Managed 5 campaigns, resolving 5000+ cases. Handled 1000+ difficult interactions with empathy, earning recognition. Solved 90% of issues promptly, increasing customer satisfaction by 30%.

Education

2018 - 2023
universidad Antonio Nariño

Business Administration - Magna Cum Laude

Languages

English

Overall skills: Advanced
Written Level: Intermediate
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Korean

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    Project management, arts, community growth, digital communication, human resources management, event planing

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