Daniel C. I am offline now
AVAILABLE TO WORK
MexicoI'm a Support Analyst and Customer Service rep. I've worked 7 years on this area
I can work as a
- Video Editor
- Project Manager
- Admin Support
$1500 /Month I accept:- Payoneer
- PayPal
- Payoneer
- PayPal
About me
I studied a BA in Communication and entertainment and have worked on Human API, Tata Consultancy Services, Teleperformance, and a couple of music festivals. The areas. I specialize are Customer Experience, Tech... More
Skills
Accounting
Communication
Worked with those platforms on a daily basis.
Experience
Teleperformance
Customer Support
I provided assistance to US and CA citizens outsourcing for TomTom and Wincor Nixdorf. From guiding a customer to update their GPS device to installing the entire OS for Wincor's teller machines.
USAA
Supervisor of operations
I started as a support analyst providing service to customers in the United States and abroad. I became a quality analyst, trainer and escalated to be a supervisor with a Control Room Ops sub-role.
Education
Escuela Bancaria y Comercial
I study the entertainment industry focusing on strategies, project planning, art, public relations, content creation and production. I've had the opportunity to work on this environment as Media Liaison, Public Relations, and the project management area at different events, whether they are independent or well established such as Dreamfields
Certifications & Courses
Community Management
I'm taking this certificate to improve in the social media area. I'm currently working pro-bono for a mindfulness channel. I'm working on the calendarization of posts and content to be shared on the most convenient times and days to generate strong engagement and interactions from the audience.
Wedding planer
Aa a wedding planer, I studied the overall organization and preparation to successfully manage a wedding. From very technical knowledge to the social skills required to communicate among all teams and the end customers and the bride to maintain balance and comply with clients expectations.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Portuguese
Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner
My Hobbies
Learning things through reading, masterclasses and documentaries is something I find myself doing very often and passionnately. Whether the content is related to my professional path or just watching Cosmos on... More
Hourly Rate (USD):
$9.38
Experience:
7 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Daniel C.
General Information
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