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Daniel L.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Bilingual Ops Specialist & VA | 4+ yrs exp. in US/EU/LATAM markets

I can work as a
  • Virtual Assistant
  • Legal Assistant
  • Travel Coordinator
Full Time
Dollar icon $1920 /Month

I accept:
    • Other
    • Bitcoin

This profile has not been socially verified yet
Daniel is a morning Bird and can work anytime

About me

    Bilingual professional with 4+ years of experience in high-level operations and cross-functional coordination across U.S., European, and LATAM markets. Expert in streamlining complex workflows and driving team... More

Skills

Arts & Creative Instructors

Art
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4 of 5
Communication

Slack
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5 of 5

Experience

Company logo
2025 - 2026
Health Prime, Medellín
RCM Specialist

Managed medical authorizations for U.S. hospitals, ensuring 100% compliance with deadlines and optimizing provider schedules through proactive coordination and document management.

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2022 - 2024
IGT Solutions, Medellín
Lead Subject Matter Expert

Led cross-functional teams and analyzed KPIs, driving a 12% monthly productivity increase while managing complex global travel logistics and multi-timezone scheduling.

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2021 - 2022
24/7.ai, Medellín
Voice - Back Office Agent

Directed high-level escalation management for BJ's Wholesale Club, maintaining a 42% lower AHT than company standards and achieving a CSAT score above 87%.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I really enjoy staying active, mostly by training, hiking and swimming. I also enjoy playing videogames and drawing in my spare time.

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