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Darlan F.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

Customer service face-to-face giving the clients the best experience

I can work as a
  • Customer Support
Part Time
Dollar icon $560 /Month

I accept:
    • Cryptocurrency
    • PayPal
    • +1

This profile has not been socially verified yet
Darlan is a night Owl and can work anytime

About me

    Bilingual Customer Service Professional with over 4 years of experience delivering exceptional service and guest support within aviation and financial environments. Passionate about helping people and managing... More

Skills

Customer Service & Admin Support

Customer Support
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5 of 5
Data Entry
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3 of 5
Administration
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3 of 5
Admin Support
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3 of 5
Email Management
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3 of 5
Customer Service
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5 of 5
CRM
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3 of 5

Experience

Company logo
2023 - 2025
American Airlines
Airport Operation Agent

Delivered face-to-face customer service to international passengers. Mastered the SABRE system for efficient processing of flight bookings.

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2025 - Current
ScotiaGBS By Scotiabank
Investment Support Agent

Provided support to clients regarding financial products and investment accounts. Utilized systems to track, log, and resolve inquiries.

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2022 - 2023
SerVair
Customer Service Agent

Assisted international travelers face-to-face, guiding them through documentation and check-in protocols.

Education

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    to learn and grow every single day to become the best version of myself

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