Call center exp:Customer service, Technical support, Billing, Translator and SDR
I have my high school diploma and I studied at SPEAK academy to learn English, I have an excelent proficiency both spoken and written, I have worked with companies such as AT&T, Avianca Airlines, I have health and... More
I am very punctual, organized and very proactive when it comes to communication with my peers or customers, I am a multitasker and an open-minded person
I have accomplished to handle myself in tense situations, always delivering a message eficciently and providing excelent service.
I handled the airline's operational issues, by assigning seats, booking alternative flights, assigning meals, providing baggage allowance and hotel services.
I was a customer service agent, my job was processing payments and managing the customer's accounts, also providing information regarding their credit, and giving an excelent service.
My job was providing information regarding patients billing of multiple hospitals accross the United States, by reading the codes from the doctor's diagnosis and also providing payment plans.
I have always had an excelent proficiency in English, however after graduated I took courses to be able to get better and work in the call center industry, I have over 7 years of experience now in many areas such as customer service, sales, tech support, billing and as translator
I like skateboarding, I like to play music (drums, bass and guitar), I like spending time with my family and pets and go hiking, I like learning new things and helping customer, I have great communication skills... More