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David M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Honduras
I’m available for a long-term job

Customer Service |Virtual Assistant |Tech Support

I can work as a
  • Virtual Assistant
  • Sales And Marketing
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Other
    • PayPal
    • +1

This profile has been successfully verified with Linkedin
David is a morning Bird and wants to work during America/Guatemala Time

About me

    My professional career spans various roles, including customer support, sales, and technical support in call center operations. I excel in delivering outstanding service, surpassing sales targets, and providing... More

Skills

Accounting

Bookkeeping
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Accounting
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Communication

Google Hangouts
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Appear.in
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GotoMeeting
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WebEx
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Loom
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Zoom
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Skype
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Snagit
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Slack
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Other Tools
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Experience

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2016 - 2017
Startek
Sales Specialist

Specialist in troubleshooting and resolving technical issues related to internet, cable TV, and phone services + promoting products and services to upsell existing customers.

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2017 - 2018
Alorica
Customer Support Specialist

A very similar role to TWC although while in this role, I had the opportunity to support other team members and agents as leadership acknowledges my potential as Subject Matter Expert.

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2019 - 2020
Zero Variance
Customer Service

Handled billing and account inquiries in a quick, but accurate and efficient matter through phone (inbound and outbound calls) and chat, sometimes both at the same time. I'd identify discrepancies and

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2020 - 2021
Collective Solution
Customer Service Specialist

Handled questions or concerns related to orders, shipping, or returns through email and chat.

Education

2009 - 2015
Jordan River Institute

High School Diploma in Science and Arts

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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