Dawryn D. I am offline now
AVAILABLE TO WORK
Dominican RepublicNutritionist with over 8 years of experience in Patient Care and HealthCare Ops.
I can work as a
- Project Manager
- Admin Support
- Customer Service Bilingual
$1280 /Month I accept:- PayPal
- PayPal
About me
Healthcare BPO Operations Supervisor with nearly 8 years of experience managing U.S. healthcare accounts, including Humana and Conviva. Proven track record in team leadership, workflow optimization, HIPAA... More
Skills
Communication
Customer Service & Admin Support
Experience
TrueShore
Operations Supervisor
Directed daily operations for multiple U.S. healthcare lines of business, including Conviva and Humana, ensuring 100% compliance with service delivery standards and HIPAA regulations.
TrueShore
Patient Care Coordinator
Managed high-volume patient inquiries across multiple U.S. healthcare accounts, consistently achieving top-tier customer satisfaction scores.
Education
Bachelor of Science from Universidad Nacional Evangelica
Focus areas: clinical nutrition, community health, dietary assessment, and evidence-based practice. Completed clinical and community internships.
Diploma from Universidad Central del Este (UCE)
Training in disease surveillance, health data interpretation, and population health analytics.
Certifications & Courses
Introduction to Generative AI
Foundational course covering large language models, prompt engineering, and AI applications in the workplace.
Certificate, Nutrition in Health and Wellness
Interdisciplinary program on the role of nutrition in health promotion and disease prevention.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
Sports, books, science, technology
Hourly Rate (USD):
$8
Experience:
8 years null Months
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Dawryn D.
General Information
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