Technical Support, Admin Support and Customer Support
Studied computer engineering (pending last year). Ability to adapt to any CRM Retail Inbound Customer Service worked for Virgin Mobile, Equifax and Amazon Tech Support in Windows and Android worked for Microsoft... More
Using Office and Google Sheets at intermediate level, Expert in CRM. Fast learner and can adapt quite easily. Can build rapport with customers without problems..
2 years for Virgin Mobile U.S. phone, chat and email 4 years for Equifax U.S. phone, chat and email
2 years assisting agents from level 1 and 2 when they could not resolved windows problems with customer purchasing Surface computers from Mircosoft
Assisting customer support for Amazon.com orders Remote tech support for Toast equipment
Computer Engineering up to 4th year PC repair and Maintenance
Taking my kids to the park/Spending time with them Watch Movies Play Video Games Work on Computers Install software and hardware