Dhayana L. I am offline now
AVAILABLE TO WORKVirtual Assistant, with more than 3 years of experience in Customer Service.
I can work as a
- Virtual Assistant
- Admin Support
- Customer Support
$1000 /Month I accept:- Other
- PayPal
- +2
- Other
- PayPal
- +2
About me
Graduated as a Public Accountant in Venezuela, I worked as an accounting assistant and coordinator for 2 years, at the WindowGard company in Venezuela. I emigrated to Colombia and worked in customer service and... More
Skills
Accounting
Public Accountant, I practiced for 4 years. I have not practiced for 4 years, I am not up to date on standards, I can develop basic accounting, inventories, billing and accounts receivable and payable
Communication
Extensive experience in online meetings, management of Zoom presentations and monitoring of communication channels through Skype and Slack.
Experience
Teleperformance, Colombia.
Operations Team Leader
Supervise the performance of the team, propose strategies for metric compliance. Identify areas of opportunity, propose improvements in support processes and customer service, present results.
Teleperformance, Colombia.
Semi-bilingual Interaction Consultant (Support and Sales)
Provide sales service to customers, provide support technician, attend to user requirements and complaints, offer solutions to scenarios not contemplated by the company, fulfillment of expected goals.
WindowGard de Venezuela.
Accounting Coordinator
Prepare annual Financial Statements, monthly accounting records, Purchase Book, Sales Book, billing process, inventory control and filing. Support for external audits, income statement, tax return.
Education
Universidad Nacional Experimental Guayan
Degree in public accounting. Venezuela, 2017.
Languages
English
Overall skills: Intermediate
Written Level: Beginner
Spoken Level: Intermediate
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I like books, documentaries, poetry, dancing. I am a lover of agendas and calendars, I love planning trips and events, I enjoy customer service, searching for articles to learn new things, tourism, psychology and... More
Hourly Rate (USD):
$8.33
Experience:
6 years
English Level:
Intermediate
Availability:
120+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Dhayana L.
General Information
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