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Dragan V.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Mexico
I’m available for a long-term job

Administrative clerk with experience in customer service and reception

I can work as a
  • Virtual Assistant
  • Admin Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Other
    • PayPal
    • +1

This profile has been successfully verified with Twitter
Dragan is a morning Bird and can work anytime

About me

    My main experiences were customer service, scheduling, and being a receptionist on a cruise ship where we had over 2500 guests. I am a hard-working, dedicated, enthusiastic, and loyal person who can be trusted to... More

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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5 of 5
Social Media

Instagram
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5 of 5

Experience

Company logo
2019 - 2020
HRVATSKI TELEKOM
CUSTOMER CARE SPECIALIST

handling 100+ calls daily,duties including signing up new customers,presenting relevant product information,entering customer data and organizing customer interaction logs

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2015 - 2017
CELEBRITY CRUISES
RECEPTIONIST

answered inquiries pertaining to Guest Relations services and general information,assisted the Financial Controller with exchanging foreign currency,travelers checks etc

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2011 - 2014
CROATIA OSIGURANJE
CUSTOMER SERVICE AGENT

responded to client complaints, scheduling appointments, ensuring the prompt resolution of issues to avoid escalation, reviewed client accounts, and updated details of repayments

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

Croatian

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    One of my extracurricular activities is keeping up with my professional development and continuing education responsibilities. I have a variety of hobbies. I hike with my dog every chance I get. I love traveling as... More

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