I work as a Legal Assistant, IT Specialist for VoIP Services, and Digital Market
Telecommunications Engineer with experience in IT field support, VoIP systems, customer and chat support, intake specialist duties, and the medical analytics field. Team player able to work under pressure.... More
Resolved 95%+ issues on first contact. Led CRM rollout boosting efficiency 30%. Skilled in Salesforce, tech support, multitasking, clear communication, and handling tough customer situations.
During my time with DTLA, I worked as both an Intake Specialist and Case Manager. In my intake role, I was responsible for conducting initial assessments, collecting client information etc
I am inspired to gain knowledge in different types of roles, not just in IT or legal assistance, As hobbies I love read books
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