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Edgar G.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

I work as a Legal Assistant, IT Specialist for VoIP Services, and Digital Market

I can work as a
  • Digital Marketing
  • Help Desk Support
  • paralegal
Full Time
Dollar icon $900 /Month

I accept:
    • Wire Transfer

This profile has not been socially verified yet
Edgar is a morning Bird and can work anytime

About me

    Telecommunications Engineer with experience in IT field support, VoIP systems, customer and chat support, intake specialist duties, and the medical analytics field. Team player able to work under pressure.... More

Skills

Communication

Google Hangouts
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5 of 5
WebEx
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Other Tools
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5 of 5
Customer Service & Admin Support

Resolved 95%+ issues on first contact. Led CRM rollout boosting efficiency 30%. Skilled in Salesforce, tech support, multitasking, clear communication, and handling tough customer situations.

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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5 of 5
Market & Product Research
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5 of 5
CRM
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5 of 5

Experience

Company logo
2020 - 2024
Concentrix Nicaragua
VoIP Product Specialist

Company logo
2024 - 2025
DTLA
Intake and case manager Specialist

During my time with DTLA, I worked as both an Intake Specialist and Case Manager. In my intake role, I was responsible for conducting initial assessments, collecting client information etc

Certifications & Courses

2020 - 2020
GOOGLE ADS

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I am inspired to gain knowledge in different types of roles, not just in IT or legal assistance, As hobbies I love read books

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