Virtual Assistant | Project Manager | Customer Support | Operations
I have more than 20 years of work experience, in which I have worked in Administrative Work, Project Management, Customer Service and Operations.
I worked as a Customer Service Coordinator and Customer Service Representative.
Negotiation of land rental and easement contracts with land owners. Agenda management: Scheduling meetings, calls and events. Email management: Organizing, filtering and responding to emails.
Document management: Creating, editing and organizing documents. Research: Searching for information and preparing reports. Personnel Recruitment.
Create and update the instructions for the company's Quality System. Develop the testing schedule that will be made of the new adjustments to the system. Document detailed test report.
Electric Reading Department Assistant 2007 to 2008 Customer Service Representative 2004 to 2007 Billing Analyst 2002 to 2004
Degree in Industrial Engineering – Universidad Latinoamericana de Ciencia y Tecnología
Bachelor of Science, Letters and Philosophy - Colegio Javier
Gain the tools and skills of a true organizational leader and make things happen. Raise the level of leadership, improve communication skills and generate positive changes in the work environment.
Acquire the knowledge, techniques and tools necessary for project management, according to the Project Management Institute (PMI).
The course focuses on developing innovative ideas and creative solutions that meet human needs.
The course focuses on the tools for proper financial planning and budget monitoring.
I like to workout, learn new things, spend time with my family, go to the beach and get to know new places.
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