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Eduardo Isaac M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Panama
I’m available for a long-term job

Virtual Assistant | Project Manager | Customer Support | Operations

I can work as a
  • Virtual Assistant
  • Customer Support
  • Project Manager
Full Time
Dollar icon $800 /Month

I accept:
    • Payoneer
    • PayPal
    • +2

This profile has not been socially verified yet
Eduardo Isaac is a morning Bird and wants to work during America/Panama Time

About me

    I have more than 20 years of work experience, in which I have worked in Administrative Work, Project Management, Customer Service and Operations.

Skills

Communication

Google Hangouts
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4 of 5
Zoom
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4 of 5
Skype
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4 of 5
Other Tools
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4 of 5
Customer Service & Admin Support

I worked as a Customer Service Coordinator and Customer Service Representative.

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
CRM
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5 of 5

Experience

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2013 - 2024
Parque Eólico Toabré SA
Jr. Project Manager

Negotiation of land rental and easement contracts with land owners. Agenda management: Scheduling meetings, calls and events. Email management: Organizing, filtering and responding to emails.

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2009 - 2013
Hidroecológica del Teribe SA
Planning and Control Assistant

Document management: Creating, editing and organizing documents. Research: Searching for information and preparing reports. Personnel Recruitment.

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2008 - 2009
AIA (B) Services Inc
Quality Control Analyst

Create and update the instructions for the company's Quality System. Develop the testing schedule that will be made of the new adjustments to the system. Document detailed test report.

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2002 - 2008
Elektra Noreste SA
Electric Reading Department Assistant

Electric Reading Department Assistant 2007 to 2008 Customer Service Representative 2004 to 2007 Billing Analyst 2002 to 2004

Education

1998 - 2001
Universidad Latina de Ciencias y Tecnolo

Degree in Industrial Engineering – Universidad Latinoamericana de Ciencia y Tecnología

1985 - 1996
Colegio Javier

Bachelor of Science, Letters and Philosophy - Colegio Javier

Certifications & Courses

2024 - 2024
 Leadership and Team Management Course

Gain the tools and skills of a true organizational leader and make things happen. Raise the level of leadership, improve communication skills and generate positive changes in the work environment.

2016 - 2016
Specialization in Project Management

Acquire the knowledge, techniques and tools necessary for project management, according to the Project Management Institute (PMI).

2024 - 2024
Design Thinking Course

The course focuses on developing innovative ideas and creative solutions that meet human needs.

2024 - 2024
Planning and Budgeting Course

The course focuses on the tools for proper financial planning and budget monitoring.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like to workout, learn new things, spend time with my family, go to the beach and get to know new places.

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