Experienced Customer Support and Tech expert
I was able to become a Tier II Expert for the BPO Company Ibex Global where I performed that roll for almost two years.
In my previous job worked with Zoom, Slack, Skype, Salesforce, Jira and Confluence to perform my job as Expert
I have experience with Inbound and Outbound calls, email follow ups or back office support to provide support to clients
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