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Franco Ezequie M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Argentina
I’m available for a long-term job

Customer Success & Onboarding Specialist | SaaS | Bilingual (EN/ES)

I can work as a
  • Social Media Manager
  • Customer Support
  • Customer Service Bilingual
Full Time
Dollar icon $800 /Month

I accept:
    • Cryptocurrency
    • Other
    • +2

This profile has been successfully verified with Linkedin
Franco Ezequie is a morning Bird and can work anytime

About me

    Onboarding specialist with 3+ years scaling SaaS platforms (UENI) and 12 years in client-facing roles (Konecta). Proven ability to train users on sales tech tools, optimize automation workflows, and drive... More

Skills

Communication

Google Hangouts
★
★
★
★
★
5 of 5
Loom
★
★
★
★
★
5 of 5
Zoom
★
★
★
★
★
5 of 5
Skype
★
★
★
★
★
5 of 5
Slack
★
★
★
★
★
5 of 5
Customer Service & Admin Support

I´ve attended customers over phone, chat and social media in a call center and before that personally at different stores and business, always getting the best references.

Email Support
★
★
★
★
★
5 of 5
Customer Support
★
★
★
★
★
5 of 5
Data Entry
★
★
★
★
★
5 of 5
Administration
★
★
★
★
★
5 of 5
Phone Support
★
★
★
★
★
5 of 5
Research
★
★
★
★
★
5 of 5
Admin Support
★
★
★
★
★
5 of 5
Email Management
★
★
★
★
★
4 of 5
Customer Service
★
★
★
★
★
5 of 5
Photo Editing
★
★
★
★
★
4 of 5
Market & Product Research
★
★
★
★
★
4 of 5
CRM
★
★
★
★
★
5 of 5
Load More

Experience

Company logo
2022 - 2023
UENI
Onboarding Advisor

Deliver websites to new customers, teach them how to use them and advice about branding, marketing, advertising, etc..

Company logo
2006 - 2018
Konecta Argentina
Customer Support Specialist

Customer Support & Social Media Specialist. Optimized processes and compliance at Movistar, reducing errors. Collaborated with marketing, boosting engagement. Sentiment reports

Education

1992 - 1997
Instituto Técnico Noel J. Etchegoyen

I got the degree of master builder: I can sign projects for building construction up to four floors.

2000 - 2012
Universidad Nacional de Córdoba

Two years in law school (2000 to 2002) , and two years in psychology school (2010 to 2012)

Certifications & Courses

2022 - 2022
EF Set - C2 Certificate

Successfully completed the EF SET Certificate and has earned level: C2 - Proficient

2024 - 2024
Zapier

Aprende Zapier en una hora. NoCodeHackers

2024 - 2024
Web Design for Beginners

Web Design for Beginners: Real World Coding in HTML & CSS

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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  • Hourly Rate (USD):
    $5
  • Experience:
    20+ years
  • English Level:
    Advanced
  • Availability:
    160+ hrs/month
  • Education:
    Graduated from high school
  • Currently Employed:
    Yes
  • Monthly Salary:
    Negotiable
  • Looking for:
    Long-term job
  • Can Work Immediately:
    No
Franco Ezequie M.
General Information
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