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Elmer G.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon El Salvador
I’m available for a long-term job

I'm a customer service representative with 8 years of experience in the BPO area

I can work as a
  • Customer Support
Part Time
Dollar icon $700 /Month

I accept:
    • PayPal

This profile has been successfully verified with Linkedin
Elmer is a morning Bird and wants to work during Europe/Madrid Time

About me

    I have worked for multiple prestigious customer service companies such as Telus International, Ubiquity Global Services, etc... not only as a customer service rep but also in the management department. I have... More

Skills

Customer Service & Admin Support

I'm very analytical when it comes to CRM tools, although layouts or UI may change depending on the software, I'm skilled in using and generating useful data to improve customer service

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Research
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3 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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2 of 5
Market & Product Research
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1 of 5
CRM
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4 of 5

Education

2005 - 2008
Berry College School of Business

Aside from the general signatures, my high school degree specialized in computer hardware maintenance and web development

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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