
I am a quality analyst with 4 years of experience in telecommunications
Technology in multimedia production, with 4 years of experience in the ETB campaign as a quality analyst. Motivated to constantly develop my skills and grow professionally. I am confident in my ability to generate... More
Excellent verbal and written communication Ability to work individually and cooperatively. Ability to work in an organized way and in the appropriate times.
Customer service: Filter the information and send it to the corresponding areas, example: Sales, Procedures, Loyalty, Technical Support
Assurance: generate cycle closure to requests sent through the call center, sending to the table help the errors presented in the platforms of information,
Generate written responses to the requests and complaints, which come from the different care channels.
Generate written responses to the requests and complaints, which come from the different care channels.
graduated from high school or academic bachelor in the city of Bogotá Colombia
I graduated in multimedia production technology in a virtual modality.
MUSICAL VIDEO MAKING WORKSHOP Hermanos Olarte and Vertical Music.
my hobbies are taking pictures, messaging on a bicycle, drawing and training as a professional cyclist.

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