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Emmanuel W.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

I specialize in remote operations, logistics coordination, and high-volume case

I can work as a
  • Sales Representative
  • Customer Service Bilingual
  • Legal Assistant
Full Time
Dollar icon $1120 /Month

I accept:
    • Payoneer
    • Wire Transfer

This profile has not been socially verified yet
Emmanuel is a morning Bird and can work anytime

About me

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    Professional with a background in Psychology and Human Resources, specializing in remote operations, logistics coordination, and high-volume case management. Proven track record in optimizing administrative... More

Skills

Customer Service & Admin Support

Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Customer Service
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5 of 5
CRM
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5 of 5
Soft Skills & Life Coaches

Leadership
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4 of 5
Emotional Intelligence
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4 of 5
Communication Skills
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4 of 5
Confidence Building
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4 of 5
Decision Making
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4 of 5

Experience

Company logo
2020 - 2024
Ibex Global
Tier 2 Manager

Began career at Ibex as a Frontline Agent and was rapidly promoted through the ranks to Tier 1 and subsequently Tier 2 Operations Manager. Specialized in high-volume technical support

Company logo
2024 - 2026
Ramos Law
Intake Legal Assistant

Progressed through key roles within the law firm, starting in Intake, moving into Medical Records management, and advancing to Legal Assistant.

Education

2019 - 2023
UCA

Professional with a strong background in Psychology, leveraging a deep understanding of human behavior and communication to optimize remote operations, manage high-volume case workflows, and drive team efficiency within dynamic and fast-paced organizational environments.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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