I specialize in remote operations, logistics coordination, and high-volume case
Professional with a background in Psychology and Human Resources, specializing in remote operations, logistics coordination, and high-volume case management. Proven track record in optimizing administrative... More
Began career at Ibex as a Frontline Agent and was rapidly promoted through the ranks to Tier 1 and subsequently Tier 2 Operations Manager. Specialized in high-volume technical support
Progressed through key roles within the law firm, starting in Intake, moving into Medical Records management, and advancing to Legal Assistant.
Professional with a strong background in Psychology, leveraging a deep understanding of human behavior and communication to optimize remote operations, manage high-volume case workflows, and drive team efficiency within dynamic and fast-paced organizational environments.
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