Enmanuel R. I am offline now
AVAILABLE TO WORK
NicaraguaCustomer support specialist, Admin support
I can work as a
- Admin Support
- Customer Service Bilingual
- Help Desk Support
$1000 /Month I accept:- Wire Transfer
- Wire Transfer
About me
Highly customer oriented professional with 5 years of experience spanning Customer Care, Team Leadership, and Customer Success. Specialized in managing stakeholder communications and ensuring timely resolution of... More
Skills
Communication
Customer Service & Admin Support
Experience
Ibex Global
Customer Care Specialist & Tier 2 Expert
Managed daily POS system configurations, ensuring seamless operations. • Resolved hardware issues, minimizing downtime. • Supported networking issues, ensuring reliable connections. • Assisted clients
Ibex Global
Team Lead - Customer Care Specialist
Coached Customer Care Specialists, improving team performance. • Monitored KPIs and addressed escalated supervisor calls. • Led weekly meetings with departments for updates and workflow optimization.
Concentrix
Associate Customer Success-Microsoft CSA
• Supported Microsoft Customer Success Account Managers with ticket management, ensuring timely resolution and communication. • Maintained active communication with stakeholders to ensure alignment a
Education
Instituto Nacional de Segovia
Escuela Instituto Nacional de Segovia, Secundaria
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate (USD):
$6.25
Experience:
5 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
No
Enmanuel R.
General Information
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