Optimize workflows, monitor KPIs, and validate data for efficiency.
Experienced in providing administrative support by managing schedules, organizing documents, and handling communication. Skilled in customer support with a focus on resolving inquiries and ensuring customer... More
As a Commercial Operations Assistant, I validate ERP data, monitor KPIs and SLAs, analyze incidents, and build performance dashboards to support process improvements.
As Commercial Coordinator, I built KPI frameworks, documented ISO 9001 workflows, analyzed operational deviations, and coordinated multi-team processes to ensure compliance.
As a Commercial Analyst, I managed ERP data validation, analyzed metrics to build performance reports, and implemented process controls to standardize workflows.
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