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Evelyn G.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Argentina
I’m available for a long-term job

Customer Service Specialist. Sales Specialist. Travel Consultant.

I can work as a
  • Social Media Manager
  • Sales And Marketing
  • Customer Support
Full Time
Dollar icon $700 /Month

I accept:
    • Bitcoin
    • Google Pay
    • +3

This profile has not been socially verified yet
Evelyn is a night Owl and can work anytime

About me

    I have worked for more than 6 years as a Customer Care representative for in a bilingual Call Center, proving customer care and tech support for different companies, through different channels. I also posses... More

Skills

Communication

Zoom
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5 of 5
Skype
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5 of 5
Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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4 of 5
CRM
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3 of 5

Experience

Company logo
2017 - 2019
MSC Cruises
Excursion Manager

Responsible for the logistics, organization and dispatch of the shore excursions in different international ports. Monitor quality of standards of the shorex product. Sales supervision.

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2015 - 2017
MSC Cruises
Assistant Manager

Assist the Shore Excursion Manager in the general operation of the Excursion Office Supervision and coordination of the Excursion team. Organization of shore excursions for VIP guests.

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2013 - 2015
MSC Cruises
Excursion Hostess

Selling and promotion of shore excursions and packages. Front desk: guest service, handling of of queries and complaints. Responsible for fulfilling different type of office reports.

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2004 - 2010
Capital One
Billingual Customer Care Representative

Assistance of customers with difficulties, concerns and complaints about their different products and services, through various communication channels. Sale and upgrade of products.

Certifications & Courses

2006 - 2009
Bachelor Degree in Tourism

Degree in Tourism and Hotel Management

2020 - 2020
Social Media Manager

Social Media Management certification.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Italian

Overall skills: Advanced
Written Level: Intermediate
Spoken Level: Advanced

My Hobbies

    I love travelling, and everything related with the travel and hospitality industry. I really enjoy learning new languages and about different cultures. Music and visual arts, are also something I do on my spare... More

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