
Customer Service Specialist. Sales Specialist. Travel Consultant.
I have worked for more than 6 years as a Customer Care representative for in a bilingual Call Center, proving customer care and tech support for different companies, through different channels. I also posses... More
Responsible for the logistics, organization and dispatch of the shore excursions in different international ports. Monitor quality of standards of the shorex product. Sales supervision.
Assist the Shore Excursion Manager in the general operation of the Excursion Office Supervision and coordination of the Excursion team. Organization of shore excursions for VIP guests.
Selling and promotion of shore excursions and packages. Front desk: guest service, handling of of queries and complaints. Responsible for fulfilling different type of office reports.
Assistance of customers with difficulties, concerns and complaints about their different products and services, through various communication channels. Sale and upgrade of products.
Degree in Tourism and Hotel Management
Social Media Management certification.
I love travelling, and everything related with the travel and hospitality industry. I really enjoy learning new languages and about different cultures. Music and visual arts, are also something I do on my spare... More

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