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Evelyng L.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

Versatile customer service and quality-assurance professional

I can work as a
  • Customer Service Bilingual
  • Live Chat Support Agent
  • Outbound Call Agent
Full Time
Dollar icon $1000 /Month

I accept:
    • Wire Transfer

This profile has been successfully verified with Linkedin
Evelyng is a morning Bird and wants to work during America/Managua Time

About me

    Versatile customer service and quality-assurance professional with a background in technical support, identity review, employment verification, and quality analysis.

Skills

Customer Service & Admin Support

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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3 of 5
Administration
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3 of 5
Phone Support
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5 of 5
Research
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4 of 5
Email Management
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3 of 5
Customer Service
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5 of 5
CRM
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5 of 5

Experience

Company logo
2022 - 2025
Concentrix Nicaragua
I started as a customer service representative, advanced to Identity Review and Employment Verification Specialist, and ultimately performed as a Quality Analyst.

I started as a customer service representative, advanced to Identity Review and Employment Verification Specialist, and ultimately performed as a Quality Analyst.

Company logo
2018 - 2022
Foundever Nicaragua
Technical support & Customer Service Representative

Customer Service Representative for 2 different clients. WOW! as tech support, handling customer issues for cable TV, internet & phone and then for Capital One as customer service representative.

Education

2006 - 2010
Colegio Bautista El Calvario

Here I got my High School Degree..

2011 - 2013
American College

I studied until 3rd year of this career

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Watching K-Dramas, Going out of town with my family, dancing, cooking, playing card games, Completing crossword puzzles.

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