I am a Customer Service Agent with more than 2 year of experience.
As a customer service representative, I was in charge of checking accounts, checking compliance plans, and checking that the products and services provided to the customers were in order. I assisted users and... More
Phone calls, live email and chats. 100% compliant to any rules
I was on a camping called Gexa which is a electric company in Texas providing support to users with taking payments, explaining bills, offering better plans for their houses.
In this position I was taking calls and setting up appointments. Reporting damages of elevators. Take payments. Make calls to potential customers and offering products.
In this position I was in charge of the security of the accounts, checking compliance plans, assisting user on gaining access to their account and solve any hacking issue that they had at the moment
High school graduate. I also have experience as a heavy equipment operator
Listening 6.0 Reading 6.5 Writing 6.0 Speaking 7.5
My main hobby is to play video games, take a walk with my wife, have a coffee watching a sunset and looking at everything that happens in life and learning something new everyday.