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Jeffrey D.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

Back office support, sales support and customer service

I can work as a
  • Sales And Marketing
  • Customer Support
  • Project Manager
Full Time
Dollar icon $1200 /Month

I accept:
    • PayPal
    • Wire Transfer
    • +2

This profile has been successfully verified with Linkedin
Jeffrey is a morning Bird and wants to work during America/Santo_Domingo Time

About me

    My professional career began with my first job as a customer service agent, in the teleperformance company, which I lasted 1 year. Then I worked for 6 months in primetel global service, as a back office support... More

Skills

Accounting

Fundamentals of accounting, balance sheet, statement structures, trial balance.

Accounting
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3 of 5
Communication

Zoom
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5 of 5
Skype
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5 of 5

Experience

Company logo
2017 - 2020
GLOBALIA
Reservation and sales support

Reservation and sales support for the be live hotels group. Among the main functions, the following stand out: Online sales support, resorts reservations, and travel support.

Company logo
2017 - 2017
PRIMETEL GLOBAL SERVICE
Back office account manager

BACK OFFICE SUPPORT for retailers in USA. My role was to ensure that they were up to date with their inventory on their SIM card products, and train them in the use of the company's platform.

Company logo
2015 - 2017
TELEPERFORMANCE
Customer service agent

The main function was to provide customer service to USA fedex clients, and notify them about the physical and geographical status of their shipments in real time, through a tracking system

Company logo
2021 - 2023
The dealer support
General supervisor

- Supervision, management and direction of teams - Creation of KPIs for performance measurement - Creation of performance report - Interviews and training of new team members

Education

2018 - 2019
CAES

E-marketing diploma at CAES academy. This diploma was a training on the proper use of networks in digital marketing, as well as the use of google ads, SEO, SEM, etc.

2020 - 2023
ITSC

Hotel management at ITSC (university) in santo domingo (Final year law student)

2019 - 2020
San Jorge university

E-commerce diploma at San Jorge University. This course had a period of 1 year, where I was able to learn the fundamentals of e-commerce platforms management.

Certifications & Courses

2019 - 2019
Fundamentals and sales techniques

Fundamentals and sales techniques (INFOTEP)

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    In my free time I am a freelance English teacher. I am passionate about the business world and knowing that there is always something new to create or improve. I enjoy exchanging ideas with the people around me.... More

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