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Gabriela G.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Panama
I’m available for a long-term job

Customer service expert with communication and management skills

I can work as a
  • Call Center Agent
  • Customer Service VA
  • Live Chat Support Agent
Full Time
Dollar icon $600 /Month

I accept:
    • Google Pay
    • PayPal
    • +1

This profile has been successfully verified with Linkedin
Gabriela is a morning Bird and can work anytime

About me

    Experienced in providing exceptional customer service through various channels including phone calls, live chat, and virtual assistance. Skilled in handling inquiries, resolving issues, and ensuring customer... More

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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3 of 5
CRM
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5 of 5
Project Management

Writing Project Management
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4 of 5
Project Coordinator
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5 of 5

Experience

Company logo
2022 - 2023
Sysco
Customer service agent

Internal and external customer service via telephone and email Reception and entry of FS orders. franchises and chains. Billing and sending reports. Inventory management. Entering Returns and sen

Company logo
2021 - 2022
Mapfre Panama Asistencia
Customer Service Agent Road and Medical Cabin

Answering incoming calls, emails and WhatsApp for Medical and Road assistance from the different insurances. Provide assistance and send assistance to the Insured in the event of an accident or break

Company logo
2019 - 2020
Pedidos Ya
Dispatch Agent

Partner service and dispatch agent: Process and tracking of orders and deliveries, customer service and support and premises, product replacement and payments to clients and premises, management of cr

Education

2009 - 2012
Instacap

Bachiller en letras Enfasis en Serv Turisiticos

Certifications & Courses

2021 - 2022
Relaciones Humanas

Relaciones Humanas y Atencion al cliente

Languages

English

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    In my free time, I like to learn languages ​​online and read articles about new technologies. In addition, I have the goal of learning to swim and practicing more sports on a regular basis."

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