Leonardo G. I am offline now
AVAILABLE TO WORK
ColombiaCustomer service professional with over 6 years of experience in the sector BPO
I can work as a
- Call Center Agent
- Customer Service Bilingual
$1120 /Month I accept:- Payoneer
- PayPal
- Payoneer
- PayPal
About me
I consistently met the key performance indicators (KPIs) for first call resolution (FCR) and customer satisfaction (CSAT) | I performed technical troubleshooting for online banking platforms and mobile applications.
Skills
Customer Service & Admin Support
Result oriented professional with a strong background in Customer Service / Administration. I specialize in helping international companies bridge the gap with Spanish- speaking markets through effect
Experience
Atento Colombia
Financial Customer Service Representativ
Managed sensitive financial data for U.S. based customers ensuring 100% compliance with security and privacy regulations |Resolved complex inquiries regarding bank account management transaction dispu
Education
Porfirio Barba Jacob
The Commercial High School Diploma is a type of technical secondary education (grades 10 and 11) that certifies the completion of secondary studies, focusing on basic training for the administrative, accounting, and commercial fields.
Certifications & Courses
INTERNATIONAL NEGOTIATION TECHNOLOGIST
The SENA International Negotiation Technology program trains students to manage the purchase and sale of goods and services between companies from different countries.
Languages
English
Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I love reading, outdoor activities, and spending time with my family.I also enjoy music of different genres and traveling when I can to explore new places.
Hourly Rate (USD):
$7
Experience:
6 years
English Level:
Intermediate
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Leonardo G.
General Information
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