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Genesis R.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I am a Customer Service Specialist and Executive Assistant.

I can work as a
  • Executive Assistant
  • Customer Service Bilingual
Full Time
Dollar icon $1000 /Month

I accept:
    • Wire Transfer

This profile has not been verified yet
Genesis is a morning Bird and can work anytime

About me

    I have a bachelor's Degree in Economics and have developed my career in the Financial Field with International Companies such as Remitly, Capital One Bank, and Federal Tax Law Group.

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
CRM
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5 of 5
Project Management

Other Project Management
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5 of 5

Experience

Company logo
2022 - 2022
LanguageLine Solutions
Medical Interpreter

Real-time translator in different medical/social assistance Excellent verbal and written communication skills

Company logo
2021 - 2022
Foundever
Quality Analist

Management of quality assurance in calls and compliance procedures for multiple teams Coached and monitored applied projects with agents.

Company logo
2023 - 2024
Federal Tax Law Group
Executive Assistant

- Prepare invoices, assist with collections, - Provide service to customer accounts within Finance and Billing - Communicate with business partners for financial processes.

Company logo
2022 - 2024
Remitly
Partner Sucess Executive

I excelled in bridging communication with our global business partners, ensuring seamless transaction flow, systems functionality, and executive email support

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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