Client-focused marketing professional, KPI driven and results-oriented.
I’m a marketing professional with a postgraduate degree in digital marketing, completed in Barcelona, with experience in customer-facing roles across retail, human resources, and telecommunications. I have worked... More
Supported U.S. customers across calls, chat, and email, resolving technical issues related to domains, hosting, and web services. Managed multiple customer cases simultaneously, prioritizing tasks and ensuring timely follow-ups.
Created personalized customer experiences by understanding preferences and guiding purchase decisions. Contributed to sales targets by aligning product value with customer needs.
Managed and nurtured a B2C client portfolio using CRM tools for follow-ups and retention. Built strong client relationships, improving loyalty and overall customer experience.
Supported internal processes and handled employee queries, ensuring clear and timely communication.
I enjoy music, especially Hindi, ballads, and Latin pop, as well as dancing styles like heels and contemporary. I love spending time by the sea, watching sunsets, and reflecting. I also enjoy exploring new places,... More
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