Giovanni R. I am offline now
AVAILABLE TO WORK
El SalvadorWith computer skills, I was able to put into practice my knowledgeExpert Bilingual Support Professional specializing in high-stakes dispute resolution and customer experience optimization.
I can work as a
- Sales Representative
- Customer Service Bilingual
- Technical Support Representative
$600 /Month I accept:- PayPal
- PayPal
About me
Proactive and analytical professional with an adaptable mindset, strong communication skills, and a solid background in customer service, technical support, and team supervision. Quick to learn new systems and... More
Skills
Academic Educators
Experience
HP
Desk Support
Provided technical assistance for operating systems and hardware across multiple devices. Used product knowledge to identify upselling opportunities, contributing to monthly sales targets. Diagnosed and resolved complex technical inquiries with a high first call resolution rate.
AT&T
Sales And Retention
Managed customer accounts for home and mobile network products. Applied advanced sales techniques to consistently meet and exceed performance KPIs. Executed retention strategies to reduce churn, ensuring customer loyalty and long-term satisfaction.
Hilton
Guest Assistance Supervisor
Supervised guest service operations to maintain high satisfaction standards. Applied advanced problem-solving skills to efficiently identify and resolve service issues. Led and mentored team members to ensure service excellence and meet operational goals.
Education
E4CC Academy
Advanced English Level
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate (USD):
$5
Experience:
5 years
English Level:
Advanced
Availability:
120+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Giovanni R.
General Information
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