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Grisel O.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

I have more than 10 years of assistance and administrative experience.

I can work as a
  • Virtual Assistant
  • Copywriter
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Grisel is a morning Bird and wants to work during Europe/Madrid Time

About me

    In more than ten years of experience, I have worked in different areas such as the health, educational and administrative sectors. Learning and improving skills such as communication, user service, handling of... More

Skills

Communication

Loom
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Zoom
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Skype
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5 of 5
Slack
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Customer Service & Admin Support

I provided user service throughout my experience, led the user service process and managed processes within an entity that requires the control of office tools.

Email Support
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Customer Support
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Data Entry
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Administration
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3 of 5
Phone Support
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5 of 5
Research
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Admin Support
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Email Management
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5 of 5
Customer Service
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Experience

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2010 - 2013
Servicio de Salud Inmediato
Speech Therapy

Intervention as authorized for service. Filing of reports addressed to EPS. Adaptation of feeding processes to each individual condition.

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2013 - 2016
Colegio Gimnasio Ingles
Speech Therapy

Support from speech therapy in the realization and execution of individualized plans. Support to the support team leader in the execution of administrative processes.

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2017 - 2020
Casa Madre Canguro Alfa
Health Quality Leader

Ensure compliance with the authorization standards according to current regulations. Coordinate, organize and evaluate the activities of the internal healthcare control process. Improvement plans.

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2020 - 2021
Clínica San Fernando S.A
Head of Health Quality

Ensure compliance with the authorization standards according to current regulations. Coordinate, organize and evaluate the activities of the internal healthcare control process. Improvement plans.

Education

2005 - 2010
Universidad del Valle

University degree in speech pathology.

Certifications & Courses

2021 - 2022
Certified Tech Developer

In the process of learning as a Certified Technological Developer.

Languages

English

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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