Customer Service, Legal Assistant and Sales representative
I am a professional with a solid track record in three key areas: legal assistance, sales and customer service.
Updated clients on case progress, handled inbound calls, escalated complex issues to attorneys, qualified prospects, and kept CRM data accurate to ensure smooth case management.
Drafted and filed legal documents like summons and complaints. Managed client intake, reviewed contracts, answered inquiries, and kept CRM data accurate and up to date.
Enhanced customer experience, managed the full sales cycle, and sold products via upselling. Handled remote interpreting, resolved basic tech issues, managed social media, and met monthly goals.
Maintained 90%+ satisfaction assisting 50+ daily patients with medical interpretation, claims, and benefits. Managed hospital coordination and met goals under HIPAA guidelines.
*Spending time with my family, *Listen to music *Have a barbecue, *Play video games *Watch TV *Hang out with My friends
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