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Guillermo P.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

Customer Service, Legal Assistant and Sales representative

I can work as a
  • Sales Representative
  • Customer Service Bilingual
  • paralegal
Full Time
Dollar icon $1000 /Month

I accept:
    • Wire Transfer
    • Payoneer
    • +2

This profile has not been socially verified yet
Guillermo is a morning Bird and can work anytime

About me

    I am a professional with a solid track record in three key areas: legal assistance, sales and customer service.

Skills

Communication

Google Hangouts
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4 of 5
Appear.in
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2 of 5
GotoMeeting
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2 of 5
WebEx
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2 of 5
Loom
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2 of 5
Zoom
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5 of 5
Skype
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5 of 5
Snagit
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2 of 5
Slack
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2 of 5
Other Tools
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4 of 5
Customer Service & Admin Support

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Research
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4 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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3 of 5
CRM
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4 of 5

Experience

Company logo
2025 - 2026
The Law Firm of Moumita Rahman, PLLC
Client Care Specialist

Updated clients on case progress, handled inbound calls, escalated complex issues to attorneys, qualified prospects, and kept CRM data accurate to ensure smooth case management.

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2023 - 2026
Downtown L.A. Law Group
Legal Assistant

Drafted and filed legal documents like summons and complaints. Managed client intake, reviewed contracts, answered inquiries, and kept CRM data accurate and up to date.

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2020 - 2021
Adler Solution
Sales Representative

Enhanced customer experience, managed the full sales cycle, and sold products via upselling. Handled remote interpreting, resolved basic tech issues, managed social media, and met monthly goals.

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2021 - 2023
Foundever
Customer Service

Maintained 90%+ satisfaction assisting 50+ daily patients with medical interpretation, claims, and benefits. Managed hospital coordination and met goals under HIPAA guidelines.

Education

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    *Spending time with my family, *Listen to music *Have a barbecue, *Play video games *Watch TV *Hang out with My friends

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