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Ignacio B.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Sales Management | Business Development | Customer Experience

I can work as a
  • Sales And Marketing
  • Business Developer
  • Sales Manager
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal
    • Wire Transfer
    • +1

This profile has not been socially verified yet
Ignacio is a morning Bird and can work anytime

About me

    Experienced Trilingual (Spanish, English and Portuguese) Customer Service and Sales Manager with proven success in the logistics, aviation and contact center industry. Strong Sales Management professional skilled... More

Skills

Communication

Zoom
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5 of 5
Skype
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5 of 5
Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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5 of 5
CRM
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5 of 5

Experience

Company logo
2014 - 2015
Bilateral
Support Agent

Handled customer inquiries related to phone services, ensuring prompt and effective resolution. Upsold B2C telecommunications services by identifying customer needs and matching appropriate solutions

Company logo
2017 - 2018
Longport Aviation Services
Passenger Service Agent

Assisted American Airlines passengers with check-in, reservations, ticket sales, and travel inquiries. Verified travel documentation to ensure compliance with international regulations.

Education

2016 - 2022
Universidad de la Costa

As an engineer of the Universidad de la Costa, I am an agent of change, with managerial capacity, innovation and participation in interdisciplinary teams in the design and continuous improvement of products, processes and services; in the constant search for technological advances, leadership skills, ability to bring sustainable ideas to the table.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portuguese

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Travelling Languages Cooking Reading Humanitarian causes Sports Animals Teamwork Leading projects Night work

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