Helena P. I am offline now
I am offline now
AVAILABLE TO WORK
VenezuelaI’m available for a long-term job
Managing daily customer contact. Evaluating CS agents performance.
I can work as a
- Virtual Assistant
- Customer Service Bilingual
Part Time
$500 /Month I accept:- Cryptocurrency
- Wire Transfer
- +1
- Cryptocurrency
- Wire Transfer
- +1
This profile has not been socially verified yet
Helena is a morning Bird and wants to work during America/Caracas Time
About me
Economist and Spanish Teacher, searching for personal and professional development. Highly skilled in English and Spanish conversations. Experience is Customer Service and Quality assurance / training for CS agents.
Skills
Customer Service & Admin Support
Email Support
Customer Support
Data Entry
Phone Support
Admin Support
Language & Communication Coaches
Spanish
Experience
2019 - 2020
Baselang Inc.
SPANISH TEACHER - PART TIME
2020 - Present
Bitcoin Depot
QUALITY ASSURANCE CS ANALYST - FULL TIME
Education
2015 - 2021
UNIVERSIDAD CATÓLICA ANDRES BELLO
Certifications & Courses
2025 - 2025
DIP EXCEL+ POWER BI
I learned from the basics, from core Excel formulas to advanced data processing using Pivot Tables, including an introduction to automation with macros. I also learned about Power BI and Power Query to clean raw datasets and analyze historical trends, while creating interactive visualizations.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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Hourly Rate (USD):
$6.25
Experience:
5 years
English Level:
Advanced
Availability:
80+ hrs/month
Education:
Graduated
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Helena P.
General Information
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