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Hollman P.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Bilingual VA specializing in logistics operations and customer support.

I can work as a
  • Virtual Assistant
  • Customer Support
  • Customer Service VA
Full Time
Dollar icon $1280 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Hollman is a morning Bird and can work anytime

About me

    Bilingual Virtual Assistant with over five years of professional experience supporting transportation operations, logistics coordination, customer service, and administrative processes. Experienced in shipment... More

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Phone Support
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5 of 5
Admin Support
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4 of 5
Customer Service
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5 of 5
CRM
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5 of 5

Experience

Company logo
2022 - 2023
Office Partners 360
Customer Success Representative

Provided bilingual customer support through phone, email and chat, managed CRM cases, resolved complex issues, supported process improvements and maintained high customer satisfaction.

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2023 - 2025
Lean Solutions Group
Transportation Operations Coordinator

Coordinated daily freight operations, monitored shipments, communicated with carriers and brokers, managed BOLs, PODs and invoices, resolved transportation issues and ensured on-time deliveries.

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2020 - 2022
Teleperformance
Customer Service Representative

Provided bilingual customer support via phone, resolved account and billing inquiries, managed CRM cases, documented customer interactions and consistently met quality and productivity goals.

Education

2014 - 2018
Unicolombo

Bachelor's Degree in Education with an Emphasis in English. Developed advanced English communication, critical thinking, cross-cultural communication, and leadership skills. This academic background strengthened my ability to work in multicultural environments and has supported my professional growth in logistics, transportation operations, custome

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I enjoy continuous learning, improving business processes, and exploring new technologies that increase productivity and operational efficiency. I also enjoy fitness, reading about logistics and business,... More

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