
Advertising degree with 3 years of experience in customer service and marketing
Graduated from advertising and communication but passionate about costumer service and sales. Able to generate a bond of trust between the brand and the client through the development of credibility and positive... More
Experience working with this tools due to remote jobs.
FEDEX: Provide troubleshooting and technical assistance to customers, Assess the customer's needs and translation into solutions, Point of contact for customers seeking help with the service
- Process payments and refunds - Resolve billing issues - Resolve customer credit issues - Contact clients and discuss their overdue payments - Update account status records
- Handling consumer complaints and inquiries - Training and supervision of the contact center - Scheduling and tracking of shipments consumer cases. - Control and update of support documents
Recruiter and digital marketing specialist for a carrier that handles domestic freight forwarder in the United States providing customized logistics.
As an advertiser I have the ability to solve advertising problems of strategic way, based on research, assessment and consumer expectations, using simple and memorable messages.

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