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Isabela S.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Advertising degree with 3 years of experience in customer service and marketing

I can work as a
  • Sales And Marketing
Part Time
Dollar icon $1500 /Month

I accept:
    • Payoneer
    • Wire Transfer
    • +2

This profile has not been socially verified yet
Isabela is a morning Bird and can work anytime

About me

    Graduated from advertising and communication but passionate about costumer service and sales. Able to generate a bond of trust between the brand and the client through the development of credibility and positive... More

Skills

Accounting

Bookkeeping
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Accounting
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Communication

Experience working with this tools due to remote jobs.

WebEx
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Zoom
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5 of 5
Skype
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5 of 5

Experience

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2019 - 2020
Sitel / FEDEX CAMPAIGN
Customer service representative.

FEDEX: Provide troubleshooting and technical assistance to customers, Assess the customer's needs and translation into solutions, Point of contact for customers seeking help with the service

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2020 - 2020
Sitel / Lending USA campaign
Customer service representative

- Process payments and refunds - Resolve billing issues - Resolve customer credit issues - Contact clients and discuss their overdue payments - Update account status records

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2020 - 2021
Reckitt
Consumer relations trainee LATAM

- Handling consumer complaints and inquiries - Training and supervision of the contact center - Scheduling and tracking of shipments consumer cases. - Control and update of support documents

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2021 - 2022
MPCO Carriers.
Talent Acquisition & Digital Marketing Specialist

Recruiter and digital marketing specialist for a carrier that handles domestic freight forwarder in the United States providing customized logistics.

Education

2015 - 2020
Universidad Autonoma de Occidente.

As an advertiser I have the ability to solve advertising problems of strategic way, based on research, assessment and consumer expectations, using simple and memorable messages.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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