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Ivan C.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

Customer Support & Retention Specialist with 5+ years of experience.

I can work as a
  • Sales Representative
  • Call Center Agent
Full Time
Dollar icon $1760 /Month

I accept:
    • Other
    • Payoneer

This profile has not been socially verified yet
Ivan is a morning Bird and can work anytime

About me

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    5+ years of experience in customer service, back-office support, escrow assistant retention, sales support, billing assistance, technical troubleshooting, and loan document processing. Seeking remote opportunities.

Skills

Customer Service & Admin Support

I have over five years of experience in customer service, customer support, and email support, assisting customers through phone, email, and chat while delivering a professional and positive experienc

Email Support
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5 of 5
Customer Support
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5 of 5
Customer Service
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5 of 5
Sales & Marketing

I have over five years of experience in customer service, sales, customer retention, and technical support. As a Sales and Retention Representative, I contacted customers, identified their needs.

Sales
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4 of 5
Sales Representative
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4 of 5
Telemarketing
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4 of 5

Experience

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2023 - 2026
Support Services Group
Retention Specialist / Customer Service Representative

Assisted customers with retention, billing concerns, technical issues, service changes, etc.

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2019 - 2022
Synergies Corp.
Back Office / Loan Document Processing Agent

Processed mortgage loan documents, assisted escrow teams, maintained accuracy, etc.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love learning new skills in my free time

Tests

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