Ivonne R. I am offline now
AVAILABLE TO WORKVirtual Marketing/Admin Assistant and Bilingual Customer Support Specialist
I can work as a
- Virtual Assistant
- Customer Service Bilingual
- Sales And Marketing
$1000 /Month I accept:- Other
- PayPal
- +1
- Other
- PayPal
- +1
About me
I'm a Customer Support Specialist and VA with almost 4 years of experience. I have been playing a role in the call center industry as a CSR, SME and Team Lead for high-profile companies such as Altice USA and The... More
Skills
Communication
Customer Service & Admin Support
Experience
Lisinski Law Firm
Virtual Mail Processor
As a Mail Processor, I update, process, and upload a high volume of incoming mail, ensuring timely delivery, and maintaining accurate records.
Altice USA
Customer Support Agent and Supervisor
Customer tech support via chat for Atlice USA, international telecommunications company. Floor Support, Supervisor and Onboarding for new employees.
The New York Times
Supervisor
Team Lead for the New York Times Retention Team via chat, guided over 20 associates on a daily basis, provided coaching, feedback and admin support.
Cape Diablo
Ecommerce Customer Support Specialist
Customer Support Specialist for Jewerly Ecommerce Brand. Handled tickets, chat, emails and social media comments, including general questions, after sales and order tracking.
Education
Autonomous University of Santo Domingo
I´m currently pursuing a Degree in Marketing
Certifications & Courses
Digital Ad Expert
3 months remote course certification awarded by Aleph, worlwide renown leading global enabler of digital advertising in emerging countries.
Office Package and Internet Course
Office Package Suite essentials (Word, Excel, Powerpoint) and Basic Internet understanding certification.
Basic Graphic Design
Basic Graphic Design and Assistant Certification provided by INFOTEP. Intermediate knowledge of Adobe Illustrator and Photoshop.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Tests
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Hourly Rate:
$8.33
Experience:
4 years
English Level:
Advanced
Availability:
120+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Ivonne R.
General Information
Your Gender:
Female
Age:
22
Location:
Dominican Republic