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Jamilex H.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

I provide exceptional customer service by solving complex issues.

I can work as a
  • Customer Support
  • Call Center Agent
Full Time
Dollar icon $3680 /Month

I accept:
    • PayPal
    • Google Pay
    • +1

This profile has not been socially verified yet
Jamilex is a morning Bird and wants to work during America/Santo_Domingo Time

About me

    Customer service and administrative professional with 8+ years of experience in healthcare and customer support. Skilled in Microsoft Office, Outlook, Excel, data entry, CRM and database systems, multi-system... More

Skills

Communication

Google Hangouts
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4 of 5
Zoom
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4 of 5
Customer Service & Admin Support

Customer Support
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5 of 5
Administration
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5 of 5
Phone Support
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4 of 5
Research
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5

Experience

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2021 - 2026
United Healthcare
Customer Care Navigator

assisting members, resolving complex inquiries, documenting interactions, and collaborating with healthcare providers while maintaining HIPAA compliance. Skilled in Microsoft Office, Outlook, Excel

Education

2014 - 2018
Roxbury Community College

Associates Degree in Health Careers

Certifications & Courses

2018 - 2019
Medical Assistant

Completed a certificate for Medical Assistant

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Organizing and planning projects Spending quality time with family

Tests

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