Jaroxi T.

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Community Kitchen Specialist

Managed daily invoicing for meal deliveries across Kids Cafe and Senior program agencies, ensuring accurate documentation and signature verification. Processed and executed internal product transfers for weekly food production, coordinating logistics between organizational kitchens. Recorded interdepartmental transfers in ledgers and submitted comprehensive reports to the Finance Department. Managed procurement invoicing within the Ceres system, overseeing the end-to-end payment process for the Kitchen Department. Developed weekly production sheets based on forecasting counts for all community programs. Administered agency plate orders and managed food labeling/pallet tagging for streamlined distribution. Maintained monthly temperature logs for freezers, refrigerators, and sanitation stations to ensure food safety compliance. Collaborated with the Chef and Sous Chef to design and update monthly menus for specialized meal programs.

Sitel Nicaragua

Bilingual Customer Service Agent

Provided technical and commercial assistance for online purchasing processes, enhancing user experience. Managed end-to-end customer complaints, shipment tracking, and return processing under high-quality standards.

Market Resources Partner (MRP)

Bilingual Account Executive

Designed weekly work plans to achieve KPIs and specific commercial objectives for diverse marketing campaigns. Identified and profiled high-potential accounts through strategic cold calling and lead generation. Captured qualified leads under strict quality standards, directly contributing to sales closures and campaign success.

El Campo Rico

Sales Administrative Assistant

Processed purchase orders and managed billing through CRM systems, ensuring accuracy in payment cycles and financial reporting. Managed inventory and returns, resolving claims regarding undelivered or damaged merchandise. Updated and maintained the product catalog for "La Chula" retail store, aligning offerings with corporate commercial policies.