Virtual Assistant / Sales/ Customer Service
Highly motivated, results-driven professional with a proven track record in remote sales and customer care. Exceptional problem-solving skills, strong communication abilities, and a commitment to providing... More
My objective was to contact prospects and deliver a brief presentation via a webinar on our website, offering a free trial and customizing their monthly usage and service plans.
Communicated technical information clearly to nontechnical clients in a user-friendly manner. Demonstrated strong problem-solving skills to troubleshoot and resolve complex technical issues.
Virtual agent to help, Cancel trips, Customize trips, and with Booking/refunds. Exceeded monthly sales targets by effectively upselling products and services to customers
General Educational Development Diploma.
Completed the EF SET English Certificate and achieved a score of 74/100, which corresponds to a C2 Proficient level according to the Common European Framework of Reference (CEFR). This indicates an advanced level of proficiency in both reading and listening.
Exploring new places, cultures, and cuisines to gain new experiences and broaden perspectives. Experimenting with new recipes and culinary techniques to create delicious meals and desserts.