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Jefferson R.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

I have extensive experience providing customer support in English-speaking envir

I can work as a
  • Virtual Assistant
  • Call Center Agent
  • Live Chat Support Agent
Full Time
Dollar icon $1600 /Month

I accept:
    • Wire Transfer
    • Zelle
    • +1

This profile has not been socially verified yet
Jefferson is a night Owl and can work anytime

About me

    Customer support specialist with over 5 years of experience across the medical, financial, and general service sectors. I am proficient in managing CRMs, Zendesk, Microsoft Office, and Canva, alongside strong... More

Skills

Accounting

Accounting
★
★
★
★
★
4 of 5
Communication

Zoom
★
★
★
★
★
5 of 5
Load More

Experience

Company logo
2025 - 2025
Horatio call center
Customer service chat and voice support

My time there was a valuable learning experience. I developed key skills, gained hands-on tool experience, and grew by taking on new challenges. I’m grateful for the chance to contribute

Education

2014 - 2018
Juan Bosch high school

Completed high school with a solid foundation in discipline. Currently, I am a university student looking for a job to support my studies and cover my academic expenses. I am eager to apply my skills, adapt to a professional environment, and contribute effectively to the team while continuing my education

Certifications & Courses

2018 - 2019
Microsoft Office and Google Workspace

Comprehensive certification in Microsoft Office Suite. Hands-on experience in managing complex data and formulas in Excel, formatting professional reports in Word, and designing impactful presentations in PowerPoint to optimize administrative workflows.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portuguese

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Beginner

My Hobbies

    I am motivated by personal growth and by seeing people overcome challenges through hard work and determination. I enjoy learning new things, especially languages, different cultures, and creative skills. In my free... More

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  • Hourly Rate (USD):
    $10
  • Experience:
    5 years   11 Month
  • English Level:
    Advanced
  • Availability:
    160+ hrs/month
  • Education:
    Graduated from high school
  • Currently Employed:
    Yes
  • Monthly Salary:
    Negotiable
  • Looking for:
    Long-term job
  • Can Work Immediately:
    Yes
Jefferson R.
General Information
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