Customer service representative experienced on sales. Fluent in english
I am a Customer service representative, graduated as a sanitary engineer, with more than a year in the BPO industry performing cold calls and receiving them. Collections, sales and customer service were the... More
I had to assist clients of an online travel agency who had problems with their plane tickets. Handled returns, exchanges, flight delays, added special requests and many more requirements
I worked first as a consultant in charge to find new clients willing to change their health insurance company. I also worked as virtual assistant for the same company but different client.
It was a commission based job where I had to sell flight tickets from USA and Canada to African destinations. I worked with GDS systems to build the itineraries for the passangers.
I had to call to the delinquent account holders in order to process the payments in their accounts and bring them up to date. Back to back environment due to the high amount of calls.
Sanitary Engineer With Customer Service and Sales background
I love to do yoga, travel. My biggest passion is to know new cultures and places while working. When traveling, I'd rather to do it by car and driving myself since I enjoy going on the road knowing that I decide... More
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