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Jennifer S.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Ecuador
I’m available for a long-term job

I studied tourism engineering and have experience working with customers

I can work as a
  • Virtual Assistant
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal

This profile has been successfully verified with Linkedin
Jennifer is a morning Bird and wants to work during America/Guayaquil Time

About me

    I am flexible and focused team player with experience in customer relationship management, document control, time management, and complex problem solving

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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3 of 5
Administration
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4 of 5
Phone Support
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4 of 5
Research
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4 of 5
Admin Support
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4 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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1 of 5
Market & Product Research
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2 of 5
CRM
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4 of 5
Project Management

Project Management
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3 of 5
Web Development Project Management
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1 of 5
Design Project Management
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1 of 5
Other Project Management
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3 of 5
Writing Project Management
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2 of 5
Project Coordinator
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3 of 5

Experience

Company logo
2018 - 2020
Onzone Travel
Travel Agent

Reservations and sales of air tickets over the phone Travel planning and budgeting for complex trips Resolve travel issues, complaints, or refunds

Company logo
2016 - 2016
Hosteria Rincon de Puembo
Recepcionist

Managing reservations Emails and phone calls are managed Identify, investigate, and resolve incidents, complaints, and claims Administrative and financial activities

Education

2010 - 2015
Universidad Tecnologica Equinoccial

Graduated with a degree in Tourism Business Administration and Environmental Conservation

Certifications & Courses

2022 - 2022
Servicio al Cliente

An introduction to customer service fundamentals

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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