I studied tourism engineering and have experience working with customers
I am flexible and focused team player with experience in customer relationship management, document control, time management, and complex problem solving
Reservations and sales of air tickets over the phone Travel planning and budgeting for complex trips Resolve travel issues, complaints, or refunds
Managing reservations Emails and phone calls are managed Identify, investigate, and resolve incidents, complaints, and claims Administrative and financial activities
Graduated with a degree in Tourism Business Administration and Environmental Conservation
An introduction to customer service fundamentals
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