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Jerry V.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

Customer Support: Resolve issues, ensure satisfaction, excel in support roles.

I can work as a
  • Customer Support
Full Time
Dollar icon $800 /Month

I accept:
    • Payoneer
    • PayPal

This profile has not been socially verified yet
Jerry is a morning Bird and can work anytime

About me

    Customer Support Specialist with 2 years of experience providing exceptional service, resolving client issues efficiently, maintaining strong relationships to contribute to the company's reputation for reliable and... More

Skills

Accounting

Bookkeeping
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Accounting
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2 of 5
Communication

Loom
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3 of 5
Zoom
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5 of 5
Skype
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5 of 5
Slack
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5 of 5

Experience

Company logo
2022 - 2024
Ibex
Customer Care Specialist

Customer Service and Support Specialist, resolved client issues promptly, maintained high satisfaction ratings, recognized for exceptional service.

Education

2015 - 2020
Rigoberto Lopez Perez

I graduated from high school with a strong academic foundation and a passion for learning. My high school education equipped me with essential skills in critical thinking, time management, and collaboration, laying the groundwork for my future academic and professional endeavors.

Certifications & Courses

2021 - 2022
Personal Finances

I'm certified in personal finances, demonstrating expertise in budgets, investments & financial planning. This equips me with knowledge to provide sound financial advice, contributing to my well-rounded customer service approach.

2020 - 2021
English

I am certified in English, demonstrating proficiency in the language. This enhances my communication skills, enabling me to effectively engage with diverse clients. My strong command of English allows me to provide clear and concise information, ensuring a positive customer experience.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    My favorite hobbies are practicing baseball & traveling within my country to explore new places and people, which also develop teamwork, communication, adaptability & cultural understanding, enhancing my customer... More

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