Jessica M. I am offline now
AVAILABLE TO WORK
ArgentinaBilingual Legal Case Manager and Attorney Assistant specializing in U.S. Personal Injury, client communication, insurance coordination, and case support.
I can work as a
- Virtual Assistant
- Admin Support
- Legal Assistant
$1500 /Month I accept:- Other
- Other
About me
Bilingual legal professional with experience supporting US Personal Injury law firms. I have worked as a Case Manager, Client Liaison, Negotiator and Attorney Assistant. My experience includes client communication,... More
Skills
Customer Service & Admin Support
Software that I am well-versed with includes Zendesk, Purecloud, Canva, Zoom, MS Teams, Discord, Slack, Gmail, Microsoft 365, and others.
Language & Communication Coaches
Native Spanish speaker with C2 English. Professional experience communicating with clients, attorneys, insurers and providers, plus medical and legal interpreting.
Experience
The Ward Law Group, PL
Client Liaison | Negotiator
Apr-Dec 2024. Supported mainly Latino PI clients, liaised with attorneys, insurers and medical providers, followed up on claims, and negotiated settlements and medical bill reductions.
SupportYourApp
Admin Support | Customer Support
Jan 2022-Oct 2024. Managed client inquiries, reservations, account issues and troubleshooting by email and phone, using Zendesk while supporting multiple international projects.
Vleu Salón
Founder
Jul 2022-Jan 2025. Founded and managed an ecommerce beauty business, overseeing daily operations, customer experience, marketing, brand development and business planning.
Emigna partner digital
Digital Business & Operations Specialist
Sep 2023-Apr 2024. Supported digital business projects through client communication, administrative coordination, marketing activities and digital solutions in a remote environment.
Education
Global Business Management Bachelor
Provides students with the knowledge needed to succeed in the business world: creativity, agile analytical thinking, global awareness plus strong communication and leadership skills.
Certifications & Courses
Foundations of Legal Assistant - PI Law
Completed a 16 hour Legal Soft Academy course focused on foundational Legal Assistant training in Personal Injury Law.
EF SET English Certificate - C2 Prof
Achieved C2 Proficient English level with an EF SET score of 88 out of 100, including C2 proficiency in reading and listening.
Negotiation - Santander Open Academy
Completed an 8 hour Negotiation course from Santander Open Academy with content by ESADE, including two modules and self assessment.
Business English, Part 1 - Santander
Completed an 8 hour Business English course through Santander Open Academy, including two modules and self assessment.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I enjoy music, writing, creative projects, and continuously learning new skills. I also enjoy helping others organize ideas and find practical solutions to problems.
Tests
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Hourly Rate (USD):
$12.5
Experience:
6 years
English Level:
Advanced
Availability:
120+ hrs/month
Education:
Graduated from high school
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Jessica M.
General Information
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