
Customer Attention | Sales | Frontend Web Developer | Specialist in HTML, CSS and JavaScript Customer Support Specialist | CRM (Zendesk, HubSpot) | Ecommerce Support | Virtual Assistant
Customer Support Specialist with 10+ years of experience in customer service, CRM management, and sales support in contact center and remote environments. Skilled in chat, email, and phone support, handling high... More
I am a graduated accountant
I first worked in customer service for LATAM Airlines and eventually rose to the position of customer service and backoffice supervisor.
Design the corporate website with a modern and professional design, focused on maximizing conversions and generating business leads. With elements of trust and credibility, SEO, and more.
I started as a Customer Service Advisor for LATAM Airlines and rose to the position of Service Area and Back Office Supervisor.
Handled inbound/outbound calls, qualified leads, updated CRM data, and supported final expensive insurance sales processes.
An institute in Maracaibo Venezuela, where I did study Accountant, graduated in 2010 with very good califications
Cretification to complete my studies of accounting .
CESDE - COMFAMA: Held from September 4 to September 8, 2023 With an intensity of 40 hours.
BOOTCAMP: AGILE METHODOLOGIES WITH SCRUM AND KANBAN EAFIT UNIVERSITY
Social Media Management and Digital Marketing Bootcamp by Neetwork
My hobbie is walk and run in my free time, I like to watch movies, read books and be inform at the social network





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