Jeremy L. I am offline now
AVAILABLE TO WORK
Costa RicaSenior Human Resources Professional
I can work as a
- Human Resources
$1920 /Month I accept:- PayPal
- PayPal
About me
Senior Human Resources Professional with over 14 years of robust regional experience across Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, and the Dominican Republic within the global consulting sector... More
Skills
Customer Service & Admin Support
Project Management
Experience
LOCK&GO
Owner & Administrator
Leveraged Artificial Intelligence (AI) tools to design and implement digital communication strategies, automate service responses, and optimize operational workflow efficiency. Designed and executed the end-to-end business model, encompassing financial administration, budgetary control, vendor management, and Customer Experience (CX) standardization. Led the full lifecycle of Talent Management, automating recruitment, selection, and training phases for support staff under rigorous service quality metrics.
DELOITTE & TOUCHE S.A.
Organizational Development & Personnel Administration Supervisor
Led change management and cultural transition initiatives for the rollout of the new career plan across 6 regional countries, achieving 100% process compliance within the scheduled timeline. Comprehensively promoted to assume strategic co-leadership of the Personnel Administration area in addition to Organizational Development, as direct recognition for stabilizing high-impact regional projects. Successfully managed a regional headcount of up to 600 employees, ensuring optimal employee relations, grievance control, compensation, benefits, and strict adherence to local labor regulations in each country. Designed, executed, and controlled the annual budget allocated for organizational climate and culture initiatives, ensuring optimal resource allocation and 100% compliance under the Firm's financial constraints. Directed and led cross-functional, multicultural teams, fostering internal professional growth, regional synergy, and continuous improvement in core HR processes.
DELOITTE & TOUCHE S.A.
Human Resources Senior
Coordinated regional organizational development, performance evaluation, and corporate culture programs, significantly boosting retention rates for key organizational talent. Ensured precise strategic headcount planning and comprehensive budget administration for the Human Resources department. Provided strategic and functional support for corporate talent acquisition and regional recruitment processes, successfully reducing time-to-hire for key positions.
DELOITTE & TOUCHE S.A.
Human Resources Junior
Collaborated in budget design and the development of analytical reporting frameworks based on HR Key Performance Indicators (KPIs), driving data-driven strategic decisions for management. Actively supported the operational deployment of regional performance management frameworks, continuous training roadmaps, and organizational climate surveys.
Education
Languages
English
Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate (USD):
$12
Experience:
15+ years
English Level:
Intermediate
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Jeremy L.
General Information
Hire the Best Remote Workers Across Latin America
What makes us the best?
- Free Job Posting*
- Verified Worker Profiles
- Money-back Guarantee
- Live Support