Currently working as a sales/customer services representative in a hospitality a
Dedicated Customer Service professional with fluency in English and Spanish. Skilled in resolving customer inquiries and providing exceptional service.
I have Computer Science experience since i have been the head of IT on a company
Have experience with customer support in my actual job
Head of IT across three countries, managing technological infrastructure for 150 users. Specialized in cybersecurity, process automation, and the development of hardware and software solutions
Handled customer inquiries and sales calls, resolved issues efficiently, and provided professional service while meeting performance and quality targets.
I have study in the Universidad Tecnológica de El Salvador and also have multiples certificates in IT and Cibersecurity
Cybersecurity certificate and also certificate in best practice at office.
My favorite hobbie is to fish, i love how relaxing is to go fishing alone or with friends and the thrill when the lines move, also my aspiration is to work as a virtual assistant helping customers to solve problems... More
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